Workforce Training Module
Having Difficult and Sensitive Conversations
Master strategies for open, honest communication that builds trust and supports children and youth through life’s toughest discussions.
Below you will find materials used during the training as well as supplemental resources to enhance your knowledge and understanding. The materials are in various formats including, PDFs, PowerPoint presentations, podcasts, and videos.
Classroom Materials
The materials used in the QIC-EY training, including PowerPoint presentations and handouts.
PowerPoint Presentations
Handouts
Supplemental Resources
Resources to enhance your on-going learning and support your work in engaging children and youth.
Podcasts
Videos
Children came become overwhelmed with too much closeness and nurturing. How “being parallel” allows open communication with a child. Patience, reflective listening and silence are key elements.
Children coming from chaotic environments often can’t identify basic feelings. How to communicate with children most effectively.
Additional Materials
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Find podcasts, PowerPoint presentations and other classroom and supplemental resources for specific modules.